@charset "UTF-8";
.smartnlp-robot-img-views {
    position: fixed;
    background-color: rgba(0, 0, 0, 0.6);
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    z-index: 99999999
}

.smartnlp-robot-img-views-inner {
    display: table-cell;
    width: 1000px;
    height: 800px;
    text-align: center;
    vertical-align: middle
}

.smartnlp-robot-img-views-inner img {
    vertical-align: middle
}

.smartnlp-robot {
    position: relative;
    top: 150px;
    font-size: 14px;
    width: 940px;
    margin: 0;
    box-shadow: 0 2px 2px #777;
    border-color: #ccc;
    border-style: solid;
    border-width: 0;
    border-width: 1px \9;
    border-radius: 5px;
    background-color: #f6f6f6;
    color: #333;
    -webkit-box-sizing: content-box;
    -moz-box-sizing: content-box;
    -ms-box-sizing: content-box;
    box-sizing: content-box
}

.smartnlp-robot a, .smartnlp-robot a:hover, .smartnlp-robot a:visited {
    color: #585858
}

.smartnlp-robot * {
    margin: 0;
    padding: 0;
    -webkit-overflow-scrolling: touch;
    font-weight: 400;
    -webkit-box-sizing: content-box;
    -moz-box-sizing: content-box;
    -ms-box-sizing: content-box;
    box-sizing: content-box
}

.smartnlp-robot table {
    border-collapse: collapse;
    border-spacing: 0
}

.smartnlp-robot th {
    text-align: inherit
}

.smartnlp-robot caption, .smartnlp-robot th {
    text-align: left
}

.smartnlp-robot img {
    border: 0
}

.smartnlp-robot img {
    -ms-interpolation-mode: bicubic
}

.smartnlp-robot iframe {
    display: block
}

.smartnlp-robot ul, .smartnlp-robot ol, .smartnlp-robot li {
    list-style: none
}

.smartnlp-robot hr {
    -moz-box-sizing: content-box;
    box-sizing: content-box;
    height: 0
}

.smartnlp-robot button, .smartnlp-robot input, .smartnlp-robot select, .smartnlp-robot textarea {
    font-family: inherit;
    font-size: 14px;
    vertical-align: middle;
    font-weight: 400
}

.smartnlp-robot button:focus, .smartnlp-robot input:focus, .smartnlp-robot select:focus, .smartnlp-robot textarea:focus {
    outline: 0
}

.smartnlp-robot textarea {
    overflow: auto;
    vertical-align: top
}

.smartnlp-robot button, .smartnlp-robot input {
    line-height: normal
}

.smartnlp-robot button, .smartnlp-robot input[type=button], .smartnlp-robot input[type=reset], .smartnlp-robot input[type=submit] {
    cursor: pointer
}

.smartnlp-robot button[disabled], .smartnlp-robot input[disabled] {
    cursor: default
}

.smartnlp-robot input[type=checkbox], .smartnlp-robot input[type=radio] {
    box-sizing: border-box;
    padding: 0;
    *background-color: transparent
}

.smartnlp-robot article, .smartnlp-robot aside, .smartnlp-robot details, .smartnlp-robot figcaption, .smartnlp-robot figure, .smartnlp-robot footer, .smartnlp-robot header, .smartnlp-robot hgroup, .smartnlp-robot main, .smartnlp-robot nav, .smartnlp-robot section, .smartnlp-robot summary {
    display: block
}

.smartnlp-robot audio, .smartnlp-robot canvas, .smartnlp-robot video {
    display: inline-block;
    *display: inline;
    *zoom: 1
}

.smartnlp-robot audio:not([controls]) {
    display: none;
    height: 0
}

.smartnlp-robot .chat-block a {
    cursor: pointer
}

.smartnlp-robot a {
    background: transparent
}

.smartnlp-robot a:active, .smartnlp-robot a:hover {
    outline: 0
}

.smartnlp-robot a:link, .smartnlp-robot a:visited, .smartnlp-robot ins {
    text-decoration: none
}

.smartnlp-robot a {
    color: #005ea7;
    text-decoration: none
}

.smartnlp-robot a:hover {
    text-decoration: none
}

.smartnlp-robot h1, .smartnlp-robot h2, .smartnlp-robot h3, .smartnlp-robot h4, .smartnlp-robot h5, .smartnlp-robot h6 {
    color: #333
}

.smartnlp-robot .smartnlp-robot-icon {
    background-image: url(robot.png);
    background-size: 120px auto;
    content: '';
    display: inline-block;
    width: 16px;
    height: 16px;
    line-height: 0;
    overflow: hidden;
    vertical-align: middle;
    *display: inline;
    *zoom: 1
}

.smartnlp-robot .smartnlp-robot-header {
    position: relative;
    height: 46px;
    background-color: #2d8ef2;
    border-radius: 3px 3px 0 0;
    margin: 0 -1px;
    *z-index: 1;
    white-space: nowrap;
    text-overflew: ellipsis;
    cursor: default
}

.smartnlp-robot .smartnlp-robot-header .smartnlp-robot-logo {
    float: left;
    font-family: 'microsoft yahei';
    color: #fff;
    line-height: 46px;
    padding: 0 10px;
    font-size: 1.2em
}

.smartnlp-robot .smartnlp-robot-header .smartnlp-robot-logo img {
    height: 32px;
    border: 0;
    vertical-align: middle;
    margin-right: 8px
}

.smartnlp-robot .smartnlp-robot-header .smartnlp-robot-header-nav {
    float: right
}

.smartnlp-robot .smartnlp-robot-header a, .smartnlp-robot .smartnlp-robot-header a:visited {
    display: inline-block;
    color: #fff;
    padding: 12px 8px;
    line-height: 20px
}

.smartnlp-robot .smartnlp-robot-header a:hover {
    color: #fff;
    color: #eee \9;
    background-color: rgba(0, 0, 0, 0.1);
    box-shadow: 0 0 5px rgba(0, 0, 0, 0.1) inset
}

.smartnlp-robot .smartnlp-robot-header em {
    height: 16px;
    width: 16px;
    line-height: 16px;
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1)
}

.smartnlp-robot .smartnlp-robot-content {
    position: relative
}

.smartnlp-robot .smartnlp-robot-content:after {
    clear: both;
    content: '';
    display: block;
    height: 0;
    overflow: hidden
}

.smartnlp-robot .smartnlp-robot-fl-area {
    padding-right: 300px;
    height: 530px
}

.smartnlp-robot .smartnlp-robot-chat {
    overflow: visible
}

.smartnlp-robot .smartnlp-robot-nano {
    height: 440px;
    position: relative;
    overflow-x: hidden;
    overflow-y: auto;
    -webkit-overflow-scrolling: touch
}

.smartnlp-robot .smartnlp-robot-pane {
    position: absolute;
    top: 0;
    right: 0
}

.smartnlp-robot .smartnlp-robot-chat-headimg {
    width: 50px;
    height: 50px;
    position: absolute;
    border-radius: 50%;
    overflow: hidden;
    top: 0;
    background-repeat: round;
}

.smartnlp-robot .smartnlp-robot-edit {
    position: relative;
    border-top: 1px #dcdee4 solid;
    background-color: #fff;
    overflow: hidden;
    border-radius: 0 0 0 5px
}

.smartnlp-robot .smartnlp-robot-textarea {
    width: 97%;
    border: 0;
    height: 58px;
    padding: 0 6px;
    line-height: 150%;
    background-color: transparent;
    resize: none;
    -webkit-appearance: none
}

.smartnlp-robot .smartnlp-robot-sub {
    height: 30px;
    z-index: 9
}

.smartnlp-robot .smartnlp-robot-file {
    opacity: 0;
    visibility: collapse;
    overflow: hidden;
    position: absolute;
    left: -100px;
    top: -100px;
    width: 0;
    height: 0
}

.smartnlp-robot .smartnlp-robot-photo {
    float: left;
    padding: 3px 5px
}

.smartnlp-robot .smartnlp-robot-btn-pic {
    visibility: collapse;
    display: inline-block;
    height: 16px;
    width: 16px;
    background: url(robot.png) no-repeat -100px -60px;
    cursor: pointer
}

.smartnlp-robot .smartnlp-robot-btn-pic:hover {
    background-color: #eee
}

.smartnlp-robot .smartnlp-robot-kefu .smartnlp-robot-btn-pic {
    visibility: visible
}

.smartnlp-robot a.smartnlp-robot-btn-send, .smartnlp-robot a.smartnlp-robot-btn-send:visited {
    display: block;
    float: right;
    padding: 6px 20px;
    border-radius: 4px;
    cursor: pointer;
    line-height: 100%;
    transition: all .4s;
    color: #fff;
    margin: 0 10px;
    background-color: #1bbc9b;
    text-shadow: 1px 1px 0 rgba(0, 0, 0, 0.1)
}

.smartnlp-robot a.smartnlp-robot-btn-send:hover, .smartnlp-robot a.smartnlp-robot-btn-send:visited:hover {
    color: #fff;
    background-color: #2bb77d
}

.smartnlp-robot .smartnlp-robot-fr-content {
    height: 333px;
    overflow: hidden
}

.smartnlp-robot .smartnlp-robot-fr-area {
    background-color: #fff;
    position: absolute;
    top: 0;
    right: 0;
    width: 300px;
    height: 530px;
    border-left: 1px #dcdee4 solid;
    z-index: 1;
    margin-left: -24px;
    border-radius: 0 0 5px 0;
    overflow: hidden
}

.smartnlp-robot .smartnlp-robot-fr-nav {
    height: 40px;
    padding: 10px 10px 0 10px;
    border-bottom: 1px #dcdee4 solid
}

.smartnlp-robot .smartnlp-robot-fr-nav a {
    display: block;
    line-height: 40px;
    padding: 0 30px;
    float: left;
    color: #777
}

.smartnlp-robot .smartnlp-robot-fr-nav a.smartnlp-robot-on {
    border-right: 1px #dcdee4 solid;
    border-left: 1px #dcdee4 solid;
    margin-left: -3px;
    background-color: #fff;
    border-top: 4px #f90 solid;
    height: 37px;
    line-height: 36px
}

.smartnlp-robot .smartnlp-robot-slide {
    display: none
}

.smartnlp-robot .smartnlp-robot-fr-footer {
    padding: 5px 10px;
    width: 260px;
    height: 140px;
    text-align: center;
    position: relative
}

.smartnlp-robot .smartnlp-robot-fr-footer li {
    width: 120px;
    float: left;
    height: 140px;
    font-size: 12px
}

.smartnlp-robot .smartnlp-robot-fr-footer li.smartnlp-robot-code {
    float: right;
    margin-left: -100px
}

.smartnlp-robot .smartnlp-robot-fr-footer i {
    display: block;
    height: 80px;
    width: 80px;
    margin: 20px 20px 0 20px;
    background-size: 100% 100%;
    background-repeat: no-repeat
}

.smartnlp-robot .smartnlp-robot-fr-footer .smartnlp-robot-big-code {
    padding: 20px;
    background-color: #fff;
    border: 1px #ddd solid;
    position: absolute;
    width: 80px;
    height: 80px;
    bottom: 24px;
    right: 10px;
    display: none
}

.smartnlp-robot .smartnlp-robot-fr-footer .smartnlp-robot-big-code img {
    width: 100%;
    height: 100%
}

.smartnlp-robot .smartnlp-robot-fr-footer span {
    line-height: 28px
}

.smartnlp-robot .smartnlp-robot-chat-ask, .smartnlp-robot .smartnlp-robot-chat-replay {
    position: relative;
    *zoom: 1;
    clear: both;
    margin: 5px 18px;
    min-height: 50px
}

.smartnlp-robot .smartnlp-robot-chat-ask:after, .smartnlp-robot .smartnlp-robot-chat-replay:after {
    clear: both;
    display: block;
    content: ''
}

.smartnlp-robot .bg-msg-lr {
    background-image: url('')
}

.smartnlp-robot .bg-msg-tb {
    background-image: url('')
}

.smartnlp-robot .smartnlp-robot-msg {
    table-layout: fixed
}

.smartnlp-robot .smartnlp-robot-msg .smartnlp-robot-msg-mm {
    overflow: hidden
}

.smartnlp-robot .smartnlp-robot-msg-img {
    max-width: 260px
}

.smartnlp-robot .smartnlp-robot-chat-t {
    text-align: center;
    line-height: 100%;
    padding: 8px 0
}

.smartnlp-robot .smartnlp-robot-chat-t span {
    font-size: 12px;
    display: inline-block;
    padding: 5px 10px;
    background-color: #ccc;
    color: #fff;
    border-radius: 3px
}

.smartnlp-robot .smartnlp-robot-wait span {
    background-image: url(loading.gif);
    background-repeat: no-repeat;
    background-position: 5px center;
    padding-left: 22px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg {
    max-width: 900px;
    margin-left: 59px;
    margin-right: 40px;
    margin-top: 2px;
    min-height: 30px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-chat-headimg {
    left: 0;
    background-image: url(../images/a.gif);
    border-radius: 50%
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-chat-headimg img {
    background-repeat: round;
    height: 50px;
    width: 50px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-lt {
    background-position: 0 0;
    background-repeat: no-repeat;
    width: 26px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-mm {
    background-color: #fff
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-tt {
    background-position: 0 -23px;
    background-repeat: repeat-x;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-rt {
    background-position: -35px 0;
    background-repeat: no-repeat;
    width: 10px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-lm {
    background-position: -94px 0;
    background-repeat: repeat-y;
    width: 26px;
    min-width: 26px;
    vertical-align: top;
    position: relative;
    *zoom: 1
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-lm span {
    background-position: 0 -14px;
    background-repeat: no-repeat;
    display: inline-block;
    width: 26px;
    height: 16px;
    position: absolute
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-rm {
    background-position: -113px 0;
    background-repeat: repeat-y;
    width: 10px;
    min-width: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-lb {
    background-position: 0 -43px;
    background-repeat: no-repeat;
    width: 10px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-bm {
    background-position: 0 -25px;
    background-repeat: repeat-x;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-replay .smartnlp-robot-msg-rb {
    background-position: -35px -43px;
    background-repeat: no-repeat;
    width: 10px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-name {
    padding-left: 59px;
    margin-bottom: 5px;
    color: #999
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg {
    float: right;
    margin-right: 73px;
    _margin-right: 38px;
    margin-top: 2px
}

.smartnlp-robot .smartnlp-robot-chat-ask div, .smartnlp-robot .smartnlp-robot-chat-ask dl, .smartnlp-robot .smartnlp-robot-chat-ask dt, .smartnlp-robot .smartnlp-robot-chat-ask dd, .smartnlp-robot .smartnlp-robot-chat-ask ul, .smartnlp-robot .smartnlp-robot-chat-ask ol, .smartnlp-robot .smartnlp-robot-chat-ask li, .smartnlp-robot .smartnlp-robot-chat-ask h1, .smartnlp-robot .smartnlp-robot-chat-ask h2, .smartnlp-robot .smartnlp-robot-chat-ask h3, .smartnlp-robot .smartnlp-robot-chat-ask h4, .smartnlp-robot .smartnlp-robot-chat-ask h5, .smartnlp-robot .smartnlp-robot-chat-ask h6, .smartnlp-robot .smartnlp-robot-chat-ask pre, .smartnlp-robot .smartnlp-robot-chat-ask code, .smartnlp-robot .smartnlp-robot-chat-ask form, .smartnlp-robot .smartnlp-robot-chat-ask fieldset, .smartnlp-robot .smartnlp-robot-chat-ask legend, .smartnlp-robot .smartnlp-robot-chat-ask input, .smartnlp-robot .smartnlp-robot-chat-ask textarea, .smartnlp-robot .smartnlp-robot-chat-ask p, .smartnlp-robot .smartnlp-robot-chat-ask blockquote, .smartnlp-robot .smartnlp-robot-chat-ask th, .smartnlp-robot .smartnlp-robot-chat-ask td, .smartnlp-robot .smartnlp-robot-chat-ask hr, .smartnlp-robot .smartnlp-robot-chat-ask button, .smartnlp-robot .smartnlp-robot-chat-ask article, .smartnlp-robot .smartnlp-robot-chat-ask aside, .smartnlp-robot .smartnlp-robot-chat-ask details, .smartnlp-robot .smartnlp-robot-chat-ask figcaption, .smartnlp-robot .smartnlp-robot-chat-ask figure, .smartnlp-robot .smartnlp-robot-chat-ask footer, .smartnlp-robot .smartnlp-robot-chat-ask header, .smartnlp-robot .smartnlp-robot-chat-ask hgroup, .smartnlp-robot .smartnlp-robot-chat-ask menu, .smartnlp-robot .smartnlp-robot-chat-ask nav, .smartnlp-robot .smartnlp-robot-chat-ask section {
    font-size: 14px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-chat-name {
    padding-right: 59px;
    padding-left: 0;
    text-align: right
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-chat-headimg {
    right: 0;
    background-image: url('../images/b.gif')
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-lt {
    background-repeat: no-repeat;
    background-position: -47px 0;
    width: 10px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-tt {
    background-repeat: repeat-x;
    background-position: 0 0;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-rt {
    background-repeat: no-repeat;
    background-position: -63px 0;
    width: 26px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-lm {
    background-repeat: repeat-y;
    background-position: -126px 0;
    width: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-mm {
    padding: 1px 8px;
    background-color: #3897e7;
    line-height: 120%;
    word-break: break-all;
    word-wrap: break-word;
    color: #fff
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-rm {
    background-repeat: repeat-y;
    background-position: -129px 0;
    width: 26px;
    vertical-align: top;
    position: relative;
    *zoom: 1
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-rm span {
    background-repeat: no-repeat;
    background-position: -63px -14px;
    display: inline-block;
    width: 26px;
    height: 16px;
    position: absolute;
    right: 0
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-lb {
    background-repeat: no-repeat;
    background-position: -47px -36px;
    width: 10px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-bm {
    background-repeat: repeat-x;
    background-position: -106px -4px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-chat-ask .smartnlp-robot-msg-rb {
    background-repeat: no-repeat;
    background-position: -63px -36px;
    width: 26px;
    height: 10px
}

.smartnlp-robot .smartnlp-robot-copy {
    padding: 0 8px;
    height: 26px;
    line-height: 26px
}

.smartnlp-robot a.smartnlp-robot-clink {
    line-height: 24px;
    padding-left: 6px;
    font-size: 12px;
    color: #999;
    float: left
}

.smartnlp-robot a.smartnlp-robot-art {
    color: #59c88b;
    float: right
}

.smartnlp-robot .smartnlp-robot-fr-panel {
    width: 600px
}

.smartnlp-robot .smartnlp-robot-fr-panel ul, .smartnlp-robot .smartnlp-robot-fr-panel ol {
    float: left
}

.smartnlp-robot .smartnlp-robot-fr-panel ul {
    width: 300px
}

.smartnlp-robot .smartnlp-robot-fr-panel ul li {
    padding: 0 25px 0 10px;
    height: 36px;
    line-height: 36px;
    border-bottom: 1px #eee solid;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    position: relative
}

.smartnlp-robot .smartnlp-robot-fr-panel ul li:after {
    display: block;
    content: '>';
    color: #ddd;
    position: absolute;
    right: 10px;
    top: 0;
    font-family: 'Georgia'
}

.smartnlp-robot .smartnlp-robot-fr-panel ol {
    width: 280px;
    padding: 10px 0 10px 15px;
    margin-right: -20px
}

.smartnlp-robot .smartnlp-robot-fr-panel ol li {
    display: inline-block;
    width: 60px;
    height: 80px;
    margin: 10px 15px;
    text-align: center;
    *display: inline;
    *zoom: 1
}

.smartnlp-robot .smartnlp-robot-fr-panel ol i {
    display: inline-block;
    height: 60px;
    width: 60px;
    border-radius: 100%
}

.smartnlp-robot .smartnlp-robot-icon-min > em {
    background-position: -20px 0
}

.smartnlp-robot .smartnlp-robot-icon-clo > em {
    background-position: -20px 0
}

.smartnlp-robot .smartnlp-robot-icon-nor > em {
    background-position: -40px 0
}

.smartnlp-robot .smartnlp-robot-htmcont {
    line-height: 150%;
    overflow: hidden;
    z-index: 9;
    position: relative
}

.smartnlp-robot .smartnlp-robot-sug-item {
    color: #6cf;
    cursor: pointer;
    text-decoration: underline
}

.smartnlp-robot.smartnlp-robot-mini {
    top: 0;
    left: inherit;
    right: -280px;
    height: 100%;
    width: 280px;
    border-left: 3px #3598dc solid;
    border-radius: 0;
    box-shadow: 0 0 3px rgba(0, 0, 0, 0.15);
    position: fixed
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-icon-clo > em {
    background-position: -60px 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-icon-max > em {
    background-position: -100px 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-chat-headimg {
    display: none
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-htmcont {
    max-width: 200px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header {
    border-radius: 0;
    height: 36px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header .smartnlp-robot-logo {
    font-size: 14px;
    line-height: 36px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header .smartnlp-robot-logo img {
    height: 30px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header a {
    display: inline-block;
    color: #fff;
    padding: 7px 9px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header a:hover {
    color: #fff;
    background-color: rgba(0, 0, 0, 0.1);
    box-shadow: 0 0 5px rgba(0, 0, 0, 0.1) inset
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header span {
    display: none
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-header em {
    height: 16px;
    width: 16px;
    line-height: 16px;
    font-size: 14px;
    text-shadow: 1px 1px 1px rgba(0, 0, 0, 0.1)
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-fl-area {
    padding-right: 0;
    float: none;
    height: inherit
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-fr-area {
    display: none
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-nano {
    height: 730px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-sub {
    position: static
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-clink {
    display: none
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-textarea {
    height: 89px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-btn-send {
    margin: 0;
    float: none;
    padding: 10px 0;
    text-align: center;
    border-radius: 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-chat-replay .smartnlp-robot-msg, .smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-chat-ask .smartnlp-robot-msg {
    margin: 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-chat-name {
    padding: 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-edit {
    border-radius: 0
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-msg-img {
    cursor: pointer;
    max-width: 160px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-chat-ask .smartnlp-robot-chat-headimg {
    text-align: right;
    color: #328fdf
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-bar {
    position: absolute;
    top: 45%;
    left: -36px;
    height: 36px;
    width: 36px;
    margin-top: -18px;
    background: #3598dc;
    text-align: center
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-bar a:before {
    font-family: 'iconfont';
    content: '\3432';
    color: #fff;
    font-size: 24px;
    line-height: 36px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide {
    display: block;
    position: absolute;
    top: 45%;
    margin-top: -56px;
    left: -56px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide > li {
    height: 50px;
    margin-bottom: 2px;
    width: 50px;
    padding: 3px;
    background: #3598dc;
    text-align: center;
    border-radius: 3px 0 0 3px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide > li > a {
    color: #fff;
    font-size: 12px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide > li > a > span {
    margin: 0 6px;
    width: 32px;
    height: 32px;
    background-position: -40px -20px
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide > li.smartnlp-robot-slide-feed {
    background-color: #20a56e
}

.smartnlp-robot.smartnlp-robot-mini .smartnlp-robot-slide > li.smartnlp-robot-slide-feed > a > span {
    background-position: 0 -20px
}

@media (max-width: 900px) {
    .smartnlp-robot.smartnlp-robot-mobile {
        font-size: 16px;
        border-radius: 0;
        box-shadow: none;
        width: 100%;
        height: inherit;
        position: static;
        overflow: hidden;
        background-color: #fafafa;
        bottom: 0;
        left: 0
    }

    .smartnlp-robot.smartnlp-robot-mobile.smartnlp-robot-mini {
        height: 44px;
        overflow: hidden;
        top: auto;
        left: auto;
        right: 0;
        bottom: 0;
        border: 0;
        width: 100%
    }

    .smartnlp-robot.smartnlp-robot-mobile.smartnlp-robot-mini .smartnlp-robot-mobile-title {
        display: block;
        content: '咨询在线客服';
        color: #fff;
        line-height: 44px;
        text-align: center;
        height: 44px
    }

    .smartnlp-robot.smartnlp-robot-mobile.smartnlp-robot-mini .smartnlp-robot-mobile-title span {
        margin-right: 10px;
        height: 26px;
        width: 26px;
        background-size: 83px auto;
        background-position: -26px -13px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-box {
        display: -webkit-box;
        display: -moz-box;
        display: -ms-box;
        display: box;
        -webkit-box-orient: vertical;
        -moz-box-orient: vertical;
        -ms-box-orient: vertical;
        box-orient: vertical
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-box-flex {
        -webkit-box-flex: 1
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-msg-img {
        max-width: 180px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-t span {
        font-size: 80%
    }

    .smartnlp-robot.smartnlp-robot-mobile * {
        -webkit-box-sizing: border-box;
        -moz-box-sizing: border-box;
        -ms-box-sizing: border-box;
        box-sizing: border-box
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-icon-max, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-icon-min, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-icon-clo, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-icon-nor {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-header {
        position: fixed;
        top: 0;
        left: 0;
        width: 100%;
        z-index: 2;
        border-radius: 0;
        z-index: 99
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-header-nav {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-content {
        width: 100%;
        padding: 50px 0;
        -webkit-box-flex: 1
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-clink {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-copy {
        width: 40px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-art, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-btn-pic {
        background-image: url(robot-mobile.png);
        background-repeat: no-repeat;
        background-size: 64px auto
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-art {
        height: 32px;
        width: 32px;
        overflow: hidden;
        text-indent: -99em;
        background-position: -32px 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-photo {
        padding: 0 4px;
        height: 32px;
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-art[rel='0'] {
        background-position: -32px 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-textarea {
        min-height: 32px;
        max-height: 108px;
        height: 32px;
        line-height: 24px;
        padding: 5px;
        width: 100%;
        border: 1px #ddd solid;
        background-color: #fff;
        box-shadow: none;
        border-radius: 4px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-edit {
        position: fixed;
        bottom: 0;
        left: 0;
        z-index: 9;
        padding: 6px;
        height: auto;
        width: 100%;
        -webkit-box-orient: horizontal;
        -moz-box-orient: horizontal;
        -ms-box-orient: horizontal;
        box-orient: horizontal;
        border-top: 1px #dcdee4 solid;
        background-image: -webkit-gradient(linear, left top, left bottom, color-stop(0, #f6f6f6), color-stop(1, #ddd));
        box-shadow: 0 2px 1px rgba(255, 255, 255, 0.3);
        border-radius: 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-headimg {
        border-radius: 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-headimg img {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-sub {
        bottom: 0;
        padding: 0;
        position: static
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-kefu .smartnlp-robot-btn-pic {
        position: relative;
        display: inline-block;
        width: 32px;
        height: 32px;
        background-color: rgba(0, 0, 0, 0);
        background-position: 0 -32px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-kefu .smartnlp-robot-photo {
        display: block
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-kefu .smartnlp-robot-copy {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-btn-send {
        background-position: -32px -32px;
        padding: 8px 14px
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-fl-area {
        width: 100%
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-nano {
        overflow-y: auto;
        height: auto
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat {
        height: auto
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-btn-pic {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-fl-area {
        padding-right: 0;
        float: none;
        height: inherit
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-fr-area {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-headimg {
        display: none
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-name {
        font-size: 80%;
        padding: 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-replay .smartnlp-robot-msg, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-ask .smartnlp-robot-msg {
        margin: 5px 0
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-replay .smartnlp-robot-msg span, .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-ask .smartnlp-robot-msg span {
        white-space: normal;
        word-break: break-all
    }

    .smartnlp-robot.smartnlp-robot-mobile .smartnlp-robot-chat-ask .smartnlp-robot-chat-headimg {
        text-align: right;
        color: #2d8ef2
    }
}